Best Online Menopause Doctors and Clinics in the UK
A guide to the best online menopause specialists in the UK, including Newson Health, Balance Menopause, and NHS options. What to look for and questions to ask.
Why Online Menopause Specialists Have Become Essential
Many women in the UK experience long waits for NHS menopause services, or find their GP lacks confidence with perimenopause and HRT. The rise of specialist online clinics has given women access to menopause-trained doctors and nurses who can prescribe body-identical HRT, review complex symptoms, and provide follow-up care without requiring a referral or a six-month wait. For some women, an online consultation is the first time they have spoken to someone who understands what perimenopause actually involves. The options have expanded considerably in recent years, and quality varies, so knowing what to look for matters.
What to Look for in an Online Menopause Specialist
The most important credential is the British Menopause Society (BMS) accreditation, or equivalent training that specifically covers menopause rather than general gynaecology. Look for practitioners who prescribe body-identical rather than synthetic-only HRT and who will discuss the full range of options including oestrogen, progesterone, and testosterone rather than defaulting to a single protocol. Check that the clinic uses proper prescribing pathways and follows NICE menopause guidelines from 2015 and updated guidance since. Avoid services that prescribe hormones without a proper medical history and symptom review. A follow-up appointment at 3 months is standard practice, and any service that does not offer one should be treated with caution.
Newson Health: The Most Established Private Clinic
Newson Health, founded by Dr Louise Newson, is the largest private menopause clinic in the UK and the most well known. Appointments are available by video or phone and can be booked within days. The clinic follows a thorough consultation process covering medical history, symptoms, and treatment options, and is staffed by doctors and specialist nurses with BMS accreditation. The Balance app developed by the clinic provides information and a symptom tracker for free. Appointment costs are higher than some competitors but the clinic's reputation and the depth of its consultations are generally regarded as strong. The balance between education and medical care is a distinguishing feature.
Balance Menopause, Menopause Care, and Other Reputable Options
Henpicked Menopause Practitioner consultations and The Menopause Charity's GP support resources offer education and guidance for women navigating the NHS. Menopause Care is a telehealth service staffed by NHS-trained menopause specialists with competitive pricing. The Menopause Clinic operates online with BMS-accredited practitioners and tends to attract strong reviews for thoroughness and responsiveness. Some services like Hers UK offer HRT via a subscription model, which suits women who know what they need and want ongoing prescription management rather than a complex initial consultation. It is worth reading patient reviews across Trustpilot and forums rather than relying on marketing alone.
NHS Video Appointments and Referral Routes
Since the pandemic, many GP surgeries offer video appointments, which can be useful for initial perimenopause discussions. Some areas have NHS menopause clinics accessible via GP referral, though waits vary considerably. If your GP is not confident prescribing HRT, you are entitled to ask for a referral to a menopause specialist or gynaecologist on the NHS. The British Menopause Society website has a directory of BMS-accredited practitioners in the UK, including both NHS and private options. If you are considering going private, it is worth checking whether your GP can manage ongoing prescriptions once a specialist has made an initial recommendation, which can reduce costs significantly.
Questions to Ask and Red Flags to Watch For
In your first appointment, ask the clinician directly about their menopause-specific training and whether they are BMS-accredited or equivalent. Ask about their approach to testosterone, since many clinics still do not prescribe it despite growing evidence for its role in perimenopause. Ask whether the consultation covers all routes of administration, including patches, gels, sprays, and implants, not just tablets. Red flags include clinicians who dismiss your concerns about specific preparations, who prescribe without taking a medical history, or who cannot explain the difference between body-identical and synthetic hormones. A good specialist will welcome your questions, not rush past them.
Keeping Track of Your Symptoms Before and After Consultation
One of the most useful things you can do before any appointment, online or in person, is to have a clear picture of your symptoms over the past several weeks. A clinician has a limited appointment window and the more specific you can be, the better the conversation will be. Using an app like PeriPlan to log symptoms, their frequency, and their severity consistently gives you something concrete to refer to rather than trying to recall how you felt last month. If you start HRT or a new supplement after the consultation, continuing to log your symptoms lets you track progress over time and gives you data for your follow-up appointment.
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